In order to add a baby to my current reservation, I needed help, therefore I went to the Etihad Airways Colombo Office in Sri Lanka. The office personnel was really helpful and friendly, and they made the process very easy for me to navigate. I was able to easily amend my reservation to accommodate the infant with their professional help, making the trip easy and stress-free. The whole process was hassle-free because to the outstanding customer care offered by the Etihad Airways Colombo Office. I felt assured and ready to go on my next vacation with my child as I left the office.